Terms & Conditions

CLICK HERE to download our full Terms & Conditions PDF document.


Privacy Policy

At The Maltings, we are committed to safeguarding and preserving the privacy of our visitors. Additionally, we understand the importance of maintaining the confidentiality of information stored about you while using the site.

The Maltings Document Storage Solutions is part of the The Maltings Limited, owned by The Maltings Limited, registered in England and Wales. The Maltings is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.

The Maltings makes every effort to comply with our obligations under the UK Data Protection Act 1998, the EU Data Protection Directive and the EU ePrivacy Directive. Information that we collect may be stored and processed in and transferred between any of our businesses we operate in order to enable us to use the information in accordance with this policy. Personal data will not be forwarded to identified and agreed third parties without your permission.

By using this website, you consent to the data practices described in this Privacy Policy. We do update this Policy from time to time so please do review it regularly.

Information collection and use

The Maltings will use your data to communicate employment opportunities to you, to market our employment agency services, and to keep you updated of ongoing recruitment processes.

Through our data protection policies, The Maltings Limited ensures that your data will be stored securely and kept in confidence.

Information is collected from users at several different points on our website. In running and maintaining this website we may collect and process the following data about you:

• Information about the use of our site including details of your visits such as pages viewed and the resources that you access.

Such information includes traffic data, location data and other communication data.

• Information provided voluntarily by you. For example, when you register for information or apply for a job.

• Information that you provide when you communicate with us by any means.

Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Social media features

This website includes social media features, such as the Facebook Like button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features.

Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Log files

We may collect demographic information, such as your postcode, age, gender, preferences, interests and favourites using log files. There is also information about your computer hardware and software that is automatically collected by us, including your IP address, browser type, domain names, access times and referring website addresses. This information is used by The Maltings to maintain quality of service to individuals and provide general statistics regarding use of the website. For these purposes, we do link this automatically-collected data to personal information such as name, email address, address, and phone number.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

We do everything in our power to protect user information online and offline. All our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (eg. billing or customer services) are granted access to personally identifiable information.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted.

We cannot guarantee the security of data that you choose to send to us electronically. Sending such information is entirely at your own risk. We do not ask for sensitive information such as credit card numbers online.

Supplementation of information

The Maltings Limited does not share any information we receive from this website with any third-party sources.

Third-party links

On occasion, we include links to third parties on this website. Where we provide a link, it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.




Site and service updates

We may send the user site and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. 

Notification of changes

If we decide to change our privacy policy, we will post these changes on this page so that our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you provide us with your personal information, you have the following rights with respect to that information:

• To review the user information that you have supplied to us

• To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us

• To request that your user information not be used to contact you

• To request that your user information be removed from any solicitation list that we use

• To request that your user information be deleted from our records

To exercise any of these rights, or if you have any questions about the security at our website, please contact us by email: documents@themaltings.co.uk; or by mail: The Maltings, East Tyndall Street, Cardiff Bay, CF24 5EA, United Kingdom. We will promptly change, correct, or delete your information as requested.


Modern Slavery/Human Trafficking Policy

The Company have a zero-tolerance approach to modern slavery and human trafficking and are committed to acting ethically and with integrity in all activities and business relationships.

We expect our Supply Chain, Contractors, Employees and all other business partners to commit to the same, including implementing and enforcing effective systems and controls to prevent and detect all acts of exploitation, servitude and forced or compulsory labour.

The Company is committed to supporting Jobs with Dignity and in upholding our Moral Rights and Obligations.

Responsibility for The Policy

  • The Directors and Senior Management Team of The Company have overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all persons working for us or on our behalf in any capacity comply with it.
  • The prevention, detection and reporting of modern slavery in any part of our business or supply chain is the responsibility of all persons working for us or on our behalf in any capacity (including our employees, suppliers, workers, directors, agents, distributors and all third party business partners).
  • Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy and are given adequate training on it and the issue of modern slavery in supply chains.

Commitment

  • The Company  are implementing and enforcing a number of measures, policies and controls both internally and externally to ensure compliance with the requirements of the Modern Slavery Act 2015.
  • Training on this policy and the risk our business faces from Modern Slavery and Human Trafficking forms part of the induction process for all individuals joining the business and a learning module is being created for all existing staff employed in a relevant functions. Regular refresher training will be provided as required.
  • The Company operates an Ethical Business Code to ensure all employees are treated in a fair manner, whilst working within the regulations of “Working Time Directive and Minimum Wage Framework”.
  • The Company  will not discriminate and will engage with employees to ensure their “fundamental rights and freedom” are upheld.  We will conduct periodic evaluations to improve quality, training and working conditions. 

Compliance

All persons working for us or on our behalf in any capacity must:

  • Read, understand and comply with this policy, and avoid any activity that might lead to, or suggest, a breach of this policy.
  • Notify their immediate manager as soon as possible if they believe or suspect that a conflict with this policy has occurred, or may occur in the future.
  • Raise concerns about any issue or suspicion of modern slavery in any parts of our   business or supply chains of any supplier tier at the earliest possible stage.
  • Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.
  • We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

Breaches of Policy

  • Any employee who breaches this policy will face disciplinary action, which could result in dismissal for misconduct or gross misconduct.
  • We may terminate our relationship with other individuals and organisations working on our behalf if they breach this policy.

Ongoing Review / Audit

The Company will review and audit its Supply Chains, External Operations and Internal Operations on an ongoing basis to check compliance with the above policy, and to check that our policy is being implemented effectively.